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Conditions Générales

Shipping Policy

 

We provide you five main transport ways, which are EMS, DHL, FEDEX, Air parcel and First class mail. Depending on your order quantity and shipping address. Promise you of safe shipping and right items. The orders usually are dispatched within 24 - 48 hours from the order date. After the goods are dispatched, we will provide you a tracking number for tracking online immediately.

If  you didn't receive shipping notification letter, please check your mail box or contact us.

Please make sure you are at home when packages are expected to arrive.

All the packages are mailed inside another box.

While for wholesaling, please contact us! Free shipping and great discount can be offered.

With a view of long term business relationship, more preferential policies could be offered

to you. To get more information, please kindly contact our customer service.

 

Return Policy

When you shop with us, we want you to be completely satisfied. If for any reason you are

not satisfied with your order, you may return it for a replacement or refund. Before returning your order, please take time to read our returns policy below.We reserves the right to charge a handling fee on all returned products.

We offers full refunds on most items within 3 days of receiving your order. The first step in the refunds process is to contact our Customer Support. We offer full refunds on any items that are found to be faulty or damaged due to negligence on the part. Damage caused through negligence on the part of third party couriers or on customer misuse cannot qualify an item for a refund.

When the package returns to our office, we will examine the item and offer a complete refund if the above conditions are met. All packages that warrant a complete or partial refund will have their original shipping fee refunded as well! We will not be responsible for the returning shipping fee.

We reserves the right to issue a restocking fee of up to 15% based on the condition and specification of the returned item.

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